Same-day delivery within Nairobi.

Femme Posh Collection

Privacy Policy

Welcome to Femme Posh Collection! We appreciate your trust in us and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and products.

1. Information We Collect

When you visit our website or use our services, we may collect various types of information, including:

– Personal Information: Such as your name, email address, phone number, shipping address, and payment details when you make a purchase.
– Browsing Information: Such as your IP address, browser type, device type, and operating system, collected through cookies and similar technologies.
– Usage Information: Such as your interactions with our website, including pages visited, products viewed, and actions taken.

2. How We Use Your Information

We use the information we collect for various purposes, including:

– Processing and fulfilling your orders, including shipping and payment processing.
– Providing customer support and responding to inquiries.
– Personalizing your experience by recommending products and offers tailored to your preferences.
– Analyzing trends and user behavior to improve our website, products, and services.
– Communicating with you about promotions, events, and updates related to Femme Posh Collection.

3. Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. We may also share your information with legal authorities or third parties in response to legal requests, court orders, or to protect our rights, property, or safety.

4. Data Security

We take the security of your personal information seriously and employ industry-standard measures to safeguard it against unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, and regular security audits.

5. Your Choices

You have the right to access, correct, or delete your personal information. You can also opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

6. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete it.

7. Comments, Media, Cookies, and Embedded Content

When visitors leave comments on our site, upload images, or interact with embedded content from other websites, we may collect additional information such as IP addresses and browsing data. We also use cookies to enhance your browsing experience and offer features like saving your login information and preferences. You can manage your cookie preferences through your browser settings.

8. How Long We Retain Your Data and Your Rights

If you leave a comment or register on our website, we retain your data indefinitely for operational and legal purposes. You have the right to access, modify, or delete your personal information stored with us. Please contact us if you would like to exercise these rights or if you have any questions about our Privacy Policy.

9. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service. We may also transfer your personal information to third-party service providers located outside your country for processing and storage in accordance with this Privacy Policy.

Thank you for trusting Femme Posh Collection with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.